Refund policy
Return Shipping
Customers are responsible for return shipping costs unless the item was received damaged, defective, or incorrect.
Shipping fees paid during checkout are non-refundable unless otherwise required by law.
We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund request.
If approved, your refund will be processed to the original payment method used for the purchase.
Please allow 5–10 business days for the refund to appear in your account, depending on your financial institution.
Order Cancellations
Orders may be canceled within 24 hours of purchase.
After an order has been processed or shipped, cancellation requests cannot be guaranteed.
Lost or Stolen Packages
AmruHub is not responsible for packages marked as delivered by the shipping carrier.
If your package is lost in transit, please contact us and we will work with the carrier to investigate the issue.
Exchanges
We only replace items if they are defective, damaged, or incorrect. If you require an exchange, please contact us with your order details.
Chargebacks
Customers are encouraged to contact us directly to resolve any concerns before initiating a chargeback with their payment provider.
Fraudulent chargebacks may be disputed with supporting documentation.
Contact Information
For return requests, refund inquiries, or order support, please contact:
Email: support@amruhub.com
Website: https://amruhub.com
We aim to respond to all inquiries within 1–3 business days.
By placing an order with AmruHub, you acknowledge and agree to this Return & Refund Policy.